The Open University run an MBA centre in Moscow and were having problems importing their course work materials in to Russia.
Sometimes they would get through after prolonged delays and often they would be returned back. Blackthorne International Transport were contacted to have a look at the problems and if possible resolve them.
First we identified what their issues were and where the problem lay which as ever was with the customs clearance. Blackthorne introduced a new procedure to Open University to ease the problem and now ship their materials to Moscow on a regular basis on a service which takes just 4 days each time which gave Open University a much shorter lead time and no delays to students waiting for their materials.